The only issue is the tone and attitude. Always sounded condescending or making you feel like they are superior and they are doing you a favor so they have a right to be like that with attitude. Even had others that were dealing with loan specialist on my loan say the same thing. That his tone and the way he said things made them feel like they knew nothing about this process and that they felt belittled and didn't like the tone. Came of jerkish. But otherwise the highlights were the communication and always staying in contact and the promptness. We appreciate the help and knowledge but could develop and improve on people skills and mirroring their prospect and treating the customer as a equal since they are paying for the services. Not like they need to just deal because he's doing them a favor.
Tina L POct-04-2023
Reviewed by Daniel D for Titus Mhiripiri
Daniel DSep-28-2023
Reviewed by Laurie V for Titus Mhiripiri
Communications, offered options and worked to accommodate needs, efficient and informed process.
Laurie VSep-22-2023
Reviewed by Melissa H for Titus Mhiripiri
Melissa HSep-20-2023
Reviewed by Garrett A W for Titus Mhiripiri
Simply amazing
Garrett A WSep-16-2023
Reviewed by Gregory S for Titus Mhiripiri
Titus and team was on top of every step. Smooth sailing from start to finish!
Gregory SSep-04-2023
Reviewed by Garrett A W for Titus Mhiripiri
Garrett A WAug-26-2023
Reviewed by Laurie V for Titus Mhiripiri
Laurie VAug-26-2023
Reviewed by Diana S for Titus Mhiripiri
Information, communication and clarification was given well, this enabled me to feel safe for what I'm doing.
Diana SAug-22-2023
Reviewed by Michael D for Titus Mhiripiri
Excellent communication.
Michael DAug-15-2023
Reviewed by Paah Z for Titus Mhiripiri
Great Communication throughout process.
Paah ZAug-01-2023
Reviewed by Libby B for Titus Mhiripiri
Fast communication and working skills on a house loan.
Libby BAug-01-2023
Reviewed by Diana S for Titus Mhiripiri
Diana SJul-25-2023
Reviewed by Libby B for Titus Mhiripiri
Libby BJul-21-2023
Reviewed by Coleman Fierst for Titus Mhiripiri
Carmen is so great, I have had the pleasure of having a business relationship with Carmen for almost a year now and she is always on top of everything. Her communication skills are second to none, giving me updates multiple times a week on buyers we are working with. She also has proven to go the extra mile with everybody, when my client needed recommendations for contractors to help get her home ready to sell, Carmen was there with multiple contacts for her. She even referred her someone to help on her car! Carmen is kind, selfless, funny, and driven. I am very happy to call Carmen not only my business partner but friend as well. Whether you are a buyer looking to secure financing for a home, or an agent who needs a great LO to refer to your clients, Carmen is your girl. I look forward to growing our business relationship and helping each other take our businesses to the next level!